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Order Arrival

{"faqObject":[{"question":"How do I know if my order has been shipped?","answer":"Once the order has been shipped, we will send you an email, which will include tracking details so that you can monitor your parcels progress to the destination."},{"question":"When will the seller send out the order?","answer":"Once payment has been received, your order will be prepared for shipping and dispatched as soon as possible thereafter. "},{"question":"When will I receive my order?","answer":"After the Seller has dispatched your parcel, every effort is made to ensure that you receive it by the agreed delivery time and you will be electronically updated on any relevant shipping information, based on the most recent Logistics Information available from Transport Companies, Couriers and other Agents."},{"question":"I have not received goods. What can I do?","answer":"After the Seller has dispatched your parcel, every effort is made to ensure that you receive it by the agreed delivery time and you will be electronically updated on any relevant shipping information, based on the most recent Logistics Information available from Transport Companies, Couriers and other Agents. 

\n\nWhile every effort is made to ensure prompt delivery, occasionally there are supply chain issues. Should you have concerns, please Track the parcel to check the package status in case there is a logistics issue. This will be displayed as an update.\nIn our experience, the majority do arrive by the intended ETA.

\n\nIf your parcel is overdue and there is no updated tracking information, kindly contact our Support Desk: [email protected], and we will attend to your query within 24 hours. Please remember to check your Spam\/Junk folders, in case our email has been misdirected.\n"}]}
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